E-Referrals (ERS)

E-Referrals (ERS)

If you are referred to a specialist by your GP or another health professional, you may have the right to choose which hospital in England to go to for our first outpatients appointment.

Once you have decided on a hospital, you could book your first outpatients appointment through the NHS E-Referral Service. This can happen in the following ways:

  • your GP can book it while you’re at the surgery
  • you can book it online using the appointment request letter your GP will post to you
  • you can phone the NHS e-Referral Service line on 0345 608 8888 (open Monday to Friday, 8am to 8pm, and on weekends and bank holidays from 8am to 4pm)
Visit NHS e-Referral Service